Most IT problems aren’t what they appear to be on the surface. A slow network, a failing application, a recurring outage - these are symptoms. The cause is usually somewhere in the layers underneath.

The Infrastructure Assessment is where every OSI engagement begins. James evaluates your systems directly - hardware, configurations, dependencies, documentation gaps, and risk exposure. This isn’t coordinated through a third party. It’s done by the same person who will do any work that follows, which means the knowledge carries forward into everything we build together.

You get an honest picture of where things stand, what’s at risk, and what the priorities should be. If the right next step is to work with someone else, we’ll tell you that too.

The assessment fee applies toward any subsequent OSI work if you choose to move forward.